Terms of Service

Last updated: 3/14/2025

1. Acceptance of Terms

By accessing or using the Tortas platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. Platform Description

Tortas is a platform that enables users to:

  • Share travel plans and coordinate trips with others
  • Share or exchange items within their community
  • Communicate with other users regarding shared trips or items

3. User Responsibilities

Account Security

  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized access
  • Provide accurate and up-to-date information

Content Guidelines

  • Post accurate and truthful information about trips and items
  • Respect other users' privacy and personal information
  • Do not post inappropriate, offensive, or illegal content

4. Sharing Rules

Trip Sharing

  • Provide accurate trip details (time, location, conditions)
  • Honor your commitments to other users
  • Communicate any changes or cancellations promptly
  • Maximum validity period of 7 days for trip posts

Item Sharing

  • Accurately describe items being shared
  • Clearly state pickup/return conditions
  • Handle shared items with care
  • Maximum validity period of 30 days for item posts

5. Platform Rules

  • Maximum of 10 active posts per user per day
  • Maximum of 10 messages per minute in chat
  • Maximum message length of 500 characters
  • No commercial or business use without authorization
  • No scraping or automated access to the platform

Chat Message Retention Policy

  • Chat history is automatically deleted every 3 days
  • Read messages are deleted after 5 minutes
  • Unread messages are deleted after 48 hours
  • Users are responsible for saving any important information before deletion

6. Safety and Trust

  • Verify user identities through our authentication system
  • Report suspicious or inappropriate behavior
  • Use the in-platform chat for all communications
  • Exercise caution when meeting other users in person

7. Termination

We reserve the right to:

  • Suspend or terminate accounts that violate these terms
  • Remove content that violates our policies
  • Block access to users who abuse the platform

8. Disclaimers

  • We do not verify the accuracy of user-posted information
  • We are not responsible for user interactions or transactions
  • Use the platform at your own risk
  • We do not guarantee the availability of the service
  • For users in the United States: This platform allows users to post and share trips, goods, and other services, including but not limited to ride-sharing and food delivery. However, this platform does not provide, endorse, or facilitate any transportation or food delivery services and acts solely as an information-sharing platform.
  • Any arrangements made between users for transportation, food delivery, or item exchanges are strictly personal agreements between individuals. The platform does not employ, contract, or oversee any users providing these services, nor does it assume any responsibility for their actions.

Legal Compliance

  • Users acknowledge that ride-sharing, food delivery, and related activities may be subject to federal, state, and local laws, including commercial licensing, insurance requirements, and food handling regulations. Users agree that they are solely responsible for ensuring compliance with all applicable laws and regulations.
  • The platform does not verify users' identities, driver's licenses, vehicle insurance, background checks, food handling permits, or any other credentials. Users should conduct their own due diligence before engaging in any transportation, delivery, or item-sharing arrangements.

Assumption of Risk & Limitation of Liability

By using this platform, users acknowledge and accept all risks associated with engaging in ride-sharing, food delivery, and other shared services, including but not limited to:

  • Traffic accidents, personal injury, or vehicle damage
  • Food safety issues, allergic reactions, or contamination
  • Property loss, theft, or disputes between users
  • Legal or regulatory consequences arising from non-compliance

This platform, its owners, affiliates, and employees are not liable for any claims, damages, losses, injuries, or disputes arising from user interactions.

Indemnification

To the fullest extent permitted by law:

  • Users agree to indemnify and hold harmless this platform, its affiliates, and employees from any claims, damages, losses, legal fees, or liabilities arising from their activities on the platform.
  • The platform reserves the right to terminate or restrict access to any user who violates these terms or engages in illegal or unsafe activities.

By continuing to use this platform, users acknowledge and accept these terms and agree to engage in all activities at their own risk.

9. Contact

For questions about these Terms:

  • Email: changefeedback@gmail.com
  • Address: 30 N Gould St Ste R, Sheridan, WY 82801