Help Center

Getting Started

How do I create an account?

Click the "Sign in with Google" button on the homepage. You'll be prompted to select your Google account and grant permissions. Your account will be created automatically.

How do I share a trip?

After signing in, click the "Share Something" button, select "Shared Trip", fill in the details including starting city, destination, available seats, and departure time.

How do I share an item?

After signing in, click the "Share Something" button, select "Shared Item", provide item details including name, description, and pickup time.

Using the Platform

How do I search for shared trips or items?

Use the filter bar at the top of the homepage. Enter a city name and select the type of sharing (trips or items) you're interested in, then click Search.

How do I contact other users?

Click the "Chat" button on any shared post to start a conversation with the user who posted it. Messages are limited to 10 per minute and 500 characters each.

How long do posts stay active?

Trip shares remain active for up to 7 days, while item shares can stay active for up to 30 days. Posts are automatically removed after their validity period ends.

Account Management

How do I update my profile?

Your profile information is managed through your Google account. Any changes made to your Google profile will be reflected on our platform.

What are the posting limits?

Users can post up to 10 shares per day. This limit helps maintain quality content and prevent spam.

How do I delete my account?

Contact our support team at changefeedback@gmail.com to request account deletion. We'll process your request within 2 business days.

Safety & Security

How is my data protected?

We use industry-standard security measures and encryption to protect your data. For more details, please review our Privacy Policy.

How do I report inappropriate content?

Contact our support team immediately at changefeedback@gmail.com with details about the content you're reporting. We'll investigate and take appropriate action.

Tips for safe sharing

  • Verify user profiles before meeting
  • Meet in public places for item exchanges
  • Keep all communication within the platform
  • Trust your instincts and report suspicious behavior

Need More Help?

If you couldn't find the answer you're looking for, please contact our support team:

Email: changefeedback@gmail.com

Address: 30 N Gould St Ste R, Sheridan, WY 82801

We aim to respond to all inquiries within 2 business days.