Privacy Policy

Last updated: 3/14/2025

1. Introduction

Tortas ("we", "our", or "us") is a platform that enables users to share trips and items within their communities. This privacy policy explains how we collect, use, and protect your information when you use our platform.

2. Information We Collect

Account Information

  • Email address (for account creation and communications)
  • Name (for profile identification)
  • Profile picture (optional)

Sharing Information

  • Trip details (starting point, destination, date/time)
  • Item sharing details (item description, pickup location, availability)
  • Chat messages between users

Usage Information

  • Device information
  • IP address
  • Usage patterns and preferences

3. How We Use Your Information

  • To facilitate trip and item sharing between users
  • To enable communication between users through our chat system
  • To verify user identity and maintain account security
  • To send notifications about shared trips and items
  • To improve our platform's functionality and user experience
  • To prevent fraud and abuse of our platform

4. Information Sharing

We share your information in the following ways:

  • With other users (only the information you choose to share for trip/item sharing)
  • With service providers (for platform operation and maintenance)
  • When required by law or to protect rights

We never sell your personal information to third parties.

5. Data Retention

  • Trip sharing posts are automatically deleted after their validity period ends
  • Chat messages are retained for a limited period for user reference
  • Account information is retained until you delete your account

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt-out of non-essential communications

7. Security

We implement appropriate security measures to protect your information, including:

  • Secure data storage using Firebase
  • Encrypted communications
  • Regular security audits
  • Access controls and authentication

8. Cookies

We use cookies and similar technologies to enhance your experience. For more information, please see our Cookie Policy.

9. Contact Us

If you have questions about this Privacy Policy or your data:

  • Email: changefeedback@gmail.com
  • Address: 30 N Gould St Ste R, Sheridan, WY 82801